How to fix Xbox Game Pass error 0x800700e9 on Windows 10 &; 11

Xbox Game Pass is a popular Microsoft subscription service for games. However, some users experience error 0x800700e9 when trying to download and install Xbox Game Pass titles through the Xbox app or the Microsoft Store. The error code 0x800700e9 message says “Something unexpected happened” and doesn’t give any clue on how to fix this problem.

Users are unable to download and install Xbox Game Pass content due to error 0x800700e9. However, you can fix error 0x800700e9 with these potential resolutions.

1. Run the Microsoft Store App Troubleshooter.

The Windows Store App troubleshooter can help resolve the 0x800700e9 error. How to access the Windows Store App troubleshooter in Windows 11:

  1. Use one of the many ways to launch the Settings app.
  2. click the button Repair A box with a key symbol.
  3. Then click on it Other snipers To access the list of troubleshooting tools in the Settings app.
  4. choose To realize To enable Windows Store apps.
  5. Apply all suggestions provided by the troubleshooter.

Windows 10 troubleshooting tools are available in the “Troubleshoot” menu. Update and security In the Settings category. click the button Repair enter and select this category Additional stores. Then from there you can select Windows Store Apps and click on it To realize to access the tool.

2. Enable Delivery Optimization in Settings

Delivery Optimization is a service that allows Windows updates to be downloaded from other computers. Error 0x800700e9 often occurs when Delivery Optimization is disabled in Windows. You can enable delivery optimization through settings such as:

  1. open Windows Update In the settings.
  2. Click Advanced Options to view more settings.
  3. choose Optimizing deliveries browsing option.
    Delivery Optimization navigation option
  4. Activate the option Allow downloads from other computers Option to enable delivery optimization.
    Allow downloads from other computers option
  5. click the button Devices on my local network radio button.

Likewise, you can enable Delivery Optimization in the Windows 10 Settings app. However, you have to choose the option Windows Update category. Then press the button Delivery Optimization tab Windows Update to access and activate the same category Allow downloads from other computers admission.

3. Enable delivery optimization and BITS services.

Some Xbox Game Pass users have resolved error 0x800700e9 by enabling Delivery Optimization and BITS services. You can activate and run these services through this application as follows:

  1. Click to enter Run Win + R.
  2. friendly services.msc Inside Run Open control box.
  3. choose ok To open services.
  4. Double-click the Delivery optimization service.
    Services window
  5. choose To begin with if it doesn’t work.
  6. Click Automatic on optimizing deliveries Startup type menu.
    Delivery optimization properties window
  7. choose Apply > ok to save the new service settings.
  8. Repeat steps four through seven for the Background Smart Transfer Service.

If the services are already running, try restarting them. Right click on services and select them Hold on . You can then right-click on these services and select Restart To start again.

4. Enable Delivery Optimization via the Windows Registry

If the above methods do not work for you, try enabling the Delivery Optimization service by editing the registry. If you want to be extra careful, you can back up or create a restore point before editing the registry. Edit the file to apply this potential solution DoSvc Such a key:

  1. First, open the Registry Editor, which you can open using one of the methods described in our guide to opening Regedit.
  2. Click the address bar at the top of the registry editor and delete the location of the current key.
  3. Enter this DoSvc type the location in the address bar and type Return:
    DoSvc key
  4. Select the key DoSvc and right-click on the symbol To begin with DWORD to select To change.
    Change option
  5. Hall 3 into Value and click on it ok.
    DWORD editing window
  6. Exit Regedit and restart the computer.

5. Reset or Repair the Xbox App

Many users go through the Xbox app to access Xbox Game Pass titles on Windows. So, you can fix the 0x800700e9 error by choosing one of the following options. Reset and Repair for the Xbox app in the settings.

To clear Xbox app data, see our guide on how to reset apps on Windows 11 and 10. Website Repair In Settings, the repair option for the Xbox app is available above its name. Reset it button.

Option to reset the Xbox app

6. Reset the Microsoft Store Cache

A corrupted Microsoft Store cache can cause download and installation problems for apps available in Microsoft’s online store. So resetting the store cache could be another potential fix for error 0x800700e9. Try resetting the Microsoft Store cache by following these steps:

  1. Open Windows Search by clicking the magnifying glass or the search button. Research on your taskbar.
  2. Kind WSReset.exe in the search box to find this run command file.
  3. Click WSReset.exe to execute the order.
    Run wsreset.exe command
  4. Wait for the MS Store to open automatically, then try downloading the Xbox Game Pass titles again.

7. Reinstall the Microsoft Store

Reinstalling the Microsoft Store may fix deeper issues with this app that may be causing the 0x800700e9 error. Although you can’t choose to uninstall the Microsoft Store, you can always reinstall this app with a PowerShell command. Here are the steps to reinstall the Microsoft Store via PowerShell:

  1. Open Run with the button Win + R enter the keyboard shortcut and PowerShell in the text box.
  2. Right-click PowerShell to open the context menu and select the option Run as administrator choice.
  3. Run this PowerShell command to reinstall the Microsoft Store:
     Get-AppxPackage -allusers Microsoft.WindowsStore | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"} 
    Microsoft Store Reinstallation Team
  4. Wait for the command to complete, then exit the command prompt.

8. Reset your network

Network reset option

Error 0x800700e9 can also sometimes occur due to network issues. Performing a network reset is a good way to fix problems in this area; but note that this will reset your network components to factory settings and delete your Wi-Fi and Ethernet connections.

To learn how to perform this troubleshooting method, see our guide on resetting network settings in Windows.

Enjoy your Xbox Game Pass games again

Fortunately, you don’t have to cancel your Xbox Game Pass subscription because of error 0x800700e9. Many users have solved this problem with the solutions in this guide when installing Xbox Game Pass titles.

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